Privacy Policy

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Effective date: 3rd February 2026

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Sound Soul (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care and discretion. This Privacy Policy explains how we collect, use, and protect personal data when you visit soundsoul.uk or contact us through the website.

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1. Who We Are

Sound Soul is a wellbeing service offering sound-based experiences and related services.

If you have any questions about this policy or how your data is handled, you may contact us at:
Email: info@soundsoul.uk

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2. What Information We Collect

We collect only the information necessary to provide our services and respond to enquiries.

 

This may include:

• Name (you may use a first name only)

• Email address

• Any information you choose to share in a message or enquiry form

• We do not collect unnecessary personal data

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3. How We Collect Information

We collect information when you:

• Submit a contact or enquiry form

• Communicate with us directly by email

• Interact with the website in a standard technical way (see cookies below)

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4. How We Use Your Information

We use your information solely to:

• Respond to enquiries

• Communicate regarding services or arrangements you request

• Maintain appropriate records of correspondence

• We do not sell, rent, or trade personal data.

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5. Confidentiality & Discretion

All correspondence and personal information shared with Sound Soul is treated as confidential and handled with discretion. Access to personal data is limited to what is strictly necessary.

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6. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process personal data based on:

• Consent – when you voluntarily submit information

• Legitimate interest – to respond to enquiries and provide requested services

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7. Data Storage & Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Data is stored securely and only for as long as necessary to fulfil its purpose.

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8. Sharing of Data

We do not share personal data with third parties except where required to deliver services you request (for example, secure payment providers such as Stripe) or where legally required.

Third-party services have their own privacy policies and are responsible for their own compliance.

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9. Cookies

The Sound Soul website may use essential cookies to ensure the site functions correctly and to understand general website usage.

You can manage or disable cookies through your browser settings.

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10. Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Object to certain types of processing

• To exercise these rights, please contact us using the details above.

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11. External Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

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12. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be reflected on this page with an updated effective date.

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Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:
info@stillsandblooms.co.uk